SHIPPING POLICY

Back-Bone Gear Inc. (Back-Bone) is located in Ottawa, Ontario, Canada and ships to many international destinations. Customers from outside Canada will have brokerage included with shipping methods other than FedEx Ground. Customers are responsible for brokerage fees when using FedEx Ground. Customers are also responsible for their country’s taxes and duties. These additional charges are not included in the shipping price.  Please check with your country’s customs office to determine what the additional costs will be prior to buying. Estimates of tax and duty can be determined here: http://www.dutycalculator.com/new-import-duty-and-tax-calculation/

  • All shipments originate from Ottawa, Canada via FedEx or Canada Post (North America Only)
  • We are unable to mark the package as a “gift”.
  • Declared shipment value will come from your invoice and it will not be altered.
  • Tracking information will be supplied via email when applicable.

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