Welcome to the Back-Bone online store (called “www.back-bone.ca”, “Back-Bone”, “the Back-Bone website”). The services offered on this site are done so by Back-Bone Gear Inc. (Back-Bone). Use of the website is subject to the following terms and conditions. By using or shopping on the site, you agree to all of the conditions stated and any related conditions, policies and guidelines.

In the event of improper use of the website, Back-Bone reserves the right to cancel your account(s) and to restrict your access to any part or all of the site at any time, without prior warning, and at Back-Bone’s sole discretion.

Back-Bone reserves the right to edit, modify or discontinue using any part of the site at any time.


Back-Bone customer information is kept in the strictest of confidence. For more information visit our Privacy Policy page.

Site Content

Back-Bone does its best to ensure that all site content is accurate at all times, but cannot be held responsible for any content that may contain errors, is inaccurate or is incomplete in any way. If you spot an error, please notify us and we will correct the information where required. If you purchase a product that was not as it was described, you may return the product for a refund. For more information please see our Return Policy page.

Social Content

Customers and visitors to the Back-Bone site sometimes have the ability to enter comments and product reviews if they have a registered user account. Submissions must not include illegal or offensive material. All submitted content will be moderated and will only be posted to the site after having been approved by Back-Bone staff. Back-Bone reserves the right to reject any material not deemed suitable for the site. By posting comments on the site, you consent to allow Back-Bone to reuse said content in any form of media at any time, and to modify or adapt said content, without requiring further consent.

E-Newsletters and Electronic Communication

By visiting the Back-Bone site, emailing us, or subscribing to receive eNewsletters from Back-Bone, You agree that Back-Bone has permission to communicate with you, and that these communications meet any requirements that need to be in writing.


For more information, questions, or further details on our policies and conditions, please contact us at info@back-bone.ca